Bank Of Baroda — refund not processed from last 24 days!!!

Address: Gwalior, Madhya Pradesh, 475110

Website: amazon.in

Refund was processed by amazon.in on 19th october, but till date, it has been 24 days and i haven't received the refund in my bank account. It's a huge amount of ₹7000/-. Upon contacting amazon, they are providing me with a reference number of transaction from their end: rrn_[protected]. Please help asap. I have contacted both ends, i. E., bank and amazon's customer service team, both are not agreeing of any kind of error from their respective ends. Please help asap.

Reference no: rrn[protected]