Bank Of Baroda — refund not provided

I have provided 4 refund by amazon but in my bank account the amount is not showing when i ask bank staff about this they told me they are unable to processing the amount i want to gave charge dispute if my amount not processed i will take some ligal action immediately here is about the amount date 11th august amount 149 ref#[protected] date 9th august amount 529 ref#[protected] date 22 august amount 529 ref#[protected] date 6 august amount 33.25 ref#[protected] my a/c number is [protected]