Bank Of Baroda — Refund not received

Address: 474015

I cancelled one order in flipkart. They refund my money back to my boi account on the 19th of may, 2017. They sent me a reference number evenly, but still i didn't credit my money into my account. I contact with my branch manager, but they are saying we don't even know what is a reference number. Please take my complaint into consideration and take action.

Ref no. - ictr[protected]
Acc no. - [protected]