Bank Of Baroda — refund not received

Address: 100.Sant Ravidas Nagar, Narthua, Aurai, Bhadohi., Sant Ravidas Nagar, Uttar Pradesh, 221301

Refund of rs. 1571/- has been made by flipkart on 09 dec 19 regarding a product (Order number is #od[protected].
"the reference number of the refund is ref - 30005193359343240002567.
But, the refund has not been received yet.
Bank is saying no amount has been received by them. I've talked to them again and again but no responss is coming. So i need to file a"charge dispute" on them, to get the full details.
I need bank to resolve this issue as soon as possible or i'm gonna take some legal action.

Santosh tiwari