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Bank Of Baroda — Refund not reflect

Respected sir, My online refund of RS 31, 715
Is credited by Amazon on 16 May 2017 they give me reference number of transection provide by BOB it's all details as below
The refund details are: Authorization code for sale transaction 141633

Refund Reference # 4947515935746502003053
Maximum timeline of reflect this amount is over but it's not credited in my account.
Sir I'm call in BOB customer care but they don't know how to check about it. now how to check my refund status? Please guide me.
My Email: [protected]@gmail.com
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Comments

My acc num [protected] 6 may 2017 ko amazon ki traf sa refund inishat ho gya bt ab tak ni aya account ma...
REFRENCE CODE 4940354602646623303074.
Transaction is "072100" ya amazon na diya plz refund my money...
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