Bank Of Baroda — refund not reflect my bank account

Address: Village-Pawsar, Po-Kot, Teh Hathin, Palwal, Palwal, Haryana, 121103

Sir,
I bought puma shoes order date 29/12/2019 order id here.
[protected]
But delivery is very delay so for this reason cancle this order, flipkart employee said me refund send me 5/01/2020, but not received me refund in my bank account i will contact bank branch but not respond positive
Arn no. 74766510005000483786432
Please solve my problem
I hope you understand my problem