Bank Of Baroda — refund not reflecting

Address: 4th Cross 6th Main Road Coffee Board Layout, 309, Siri, Bangalore, Karnataka, 560024

I made a transaction of rs. 2754/- on 24th january, 2020. The merchant didn't reflect it immediately so i made another transaction to amazon for the same amount. However, amazon confirmed that they've initiated the refund on 25th january, at 10.45 p. M and the refund reference number is[protected]. Hoever, bank of baroda is refusing to show the same in my account and is constantly asking me to go back to amazon and verify. I have and the refund just now be reflecting with the bank. My bank reference number for complaint is adco[protected]