Bank Of Baroda — refund not remitted in account

Address: New Delhi, Delhi, 110085
Website: Amazon.in

I ordered one plus 3t mobile on amazon and made online payment of rs 26498 on 21.7.17. Due to some reason the product was returned for which i m yet to get the refund. As per amazon their refund reference no is 74332747206720537014644.. Below is the mail i have recd from amazon,

This is to confirm that refund for amount 26498 has been successfully processed on 25-jul-17 and the amount should reflect in your account by now.

The refund details are: authorization code for sale transaction 232433
Refund reference # 74332747206720537014644

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

Thanks for choosing amazon.in

Kindly arrange for refund at once failing which i shall b constrained to seek legal recourse in the matter.

Nandini mehrotra
[protected]
[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Bank of Baroda customer support has been notified about the posted complaint.
 
1 Comment

Comments

Muktar Ali Sk, A /C no [protected], My cheque is not clear in my account, Cheque no - 001415, Diposite date - 17/07/2017, Amount Rs-680000/,

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bank of Baroda
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    4816
    Pending
    0
    Resolved
    583
    Bank of Baroda Address
    Suraj Plaza-1, Sayaji Ganj, Vadodara, Gujarat, India - 390005
    View all Bank of Baroda contact information