Bank Of Baroda — refund not yet receive

Address: Bulandshahr, Uttar Pradesh, 203131

I had ordered a product from tatacliq on 10th of feb 2018 but unfortunately the order was cancelled from their side according to them they had refunded my amount on 13th of feb 2018 but till today i did not receive my refund in my account. Bank is saying no amount has been received by them. They had gave me a transaction no.75503728074018113712715 regarding the refund i've talked to them again and again but no responss is coming. So i need to file a "charge dispute" on them, to get the full details. I need bank to resolve this issue as soon as possible or i'm gonna take some legal action.