Bank Of Baroda — refund of bank

Address: Faizabad, Uttar Pradesh, 224001

I have booked a ticket and paid using my debit card, the payment gateway was patmag. Then i cancelled the ticket and its showing refunded but i have not got the money till now. Please have a look below for further info.

Transaction id : [protected]
Refundid : [protected]
Refunded date : 26-oct-2017

Whenever i check my refund status, it shows refunded to bank, but it shows bank name as paytmag.