Bank Of Baroda — refund related issue

Address: Subbaraju Indlu (V), S.K.R.Puram(P), Palasamudram (M), Chittoor (St), Andhra Pradesh, Pincode: 517599, 517599

I did a transaction of ₹1000 on 12 april 2019 using phonepe. That transaction will be fail, but money is debited from my account. That day i give complaint on phonepe to get that money back to account. For that refund they gave 3 to 5 days time to bring back my money. But i didn't get that money back in my account, that money is not reflected in my account.

Please do needful asap.