[Resolved]  Bank Of Baroda — refund transaction from amazon

Address: Udaipur, Rajasthan, 313002

Refund of rs. 2700/- has been transferred by amazon to bank on 03, nov 2018 regarding a product order no. #[protected].
The refer number of refund transaction from amazon is.."refund reference number: 74332748308830760129905" but after 17 day till not received payment from bank... Further i called bank and getting answer was "no one amount has been received from amazon. And amazon customer care talk refund is transferred to bank... I need to file a"charge dispute" on them to get all detailed.
I need to bank to resolve this issue as soon as possible otherwise some legal process should be convey.
Thanks