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Bank Of Baroda — refunded money not showing in ac

A refund has been made by amazon on 18.11.18 regarding a product which i've ordered through the amazon. But the refund has not been received yet. Bank is saying no amount has been received by them. I've talked to them again and again but no response is coming. So i need to file a "charge dispute" on them, to get the full details. I need bank to resolve this issue as soon as possible
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Comments

Dear Sir
My Self Tahir
I'm Bank of Baroda Customer
In my area Bank Of Baroda ATM Is Not Working (lag)
Can't even check mini statement from ATM few months ago
Please help me Out
I hope bank or baroda Will take action as soon as possible
Reply
Dear sir
my acc no is [protected] I forgot my mpin and app password please say how to get mpin and app password
Reply

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