Bank Of Baroda — regarding atm cash not received and deducted from account

I am the main account holder of the safdarjung enclave delhi branch. I tried to withdraw rupees 4, 000 on october 11- 2017. After entering the amount for withdrawal the same sound came from the atm machine which is usually there when the cash is about to be dispensed. But the amount didn't come and it was instantly deducted from my account. So many i called to customer care no but they guys are not able to help me.