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Bank Of Baroda — Regarding cheque book

Address: Jamnagar, Gujarat, 361006

I given chq.book page for new cheque book. Irecd SMS on 22dec ur chq.book dispatch, if not rec'd within 5 day contact branch. After 10 days I ask at branch, regarding the same. The office reply we have not your chq.book, inquary at post office for the same, I ask which post office, he say any post office, we have no any idea.
Pls look n this matter,
I yet not receive my cheque book till today
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