| Address: A3/27, Radhe Residency, Part-2, Ahmedabad, Gujarat, 382330 | | Website: www.amazon.in |
Dear sir,
I had made online purchase of rs. 11005/- with amazon.in
With following order details. (Transaction details: ebank:[protected]/rbbc[protected]/billdesk. Dated on 02/11/2019)
1) order #[protected]
2) order #[protected]
3) order #[protected]
4) order #[protected]
5) order #[protected]
But due to delay in delivery i have to cancel order.
When i asked for refund to amazon, they told me we have done it. I asked for transaction details, they didnot give me and told me to contact your bank.
When i communicate with my bank they have checked and send me details as per below.
*bank replied : payment done via transaction reference number rbbc[protected] has been successfully settled to the merchant.
Again i had contacted amazon, they told me we have resolved issue and will get payment within four to five days.
After five days we have not received payment and again i asked to amazon for refund and transaction details, they told me that we can not see transaction details online. You compain to bob through charge dispute form.
All in all till i have not received my refund even through complain to both.
*amazon representative says: we refunded payment.
I have not received my payment till the date. Was this information helpful? | 
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