Bank Of Baroda — regarding not getting refund

Address: Ranchi, Jharkhand, 834001

Website: www.amazon.in

Dear sir/madam,
My saving account no. Is a/c no - [protected] in bank of baroda, ratu road, ranchi.
Ifsc code: barb0raturo
Micr code:[protected]
Branch code: raturo
My problem is amazon refund my balance 681.95 rs but this amount is not come in my account.
I don't have get refund for amazon.in order[protected] till now.
Amazon customer service told me refund for amount 681.95 has been successfully processed on 09-oct-17, but still i hv not get my refund amount.
The refund details are: authorization code for sale transaction 111845
Refund reference # 74332747282728108166872 on dated 9/10/17.