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Bank Of Baroda — regarding refund of amazon prime membership

Address: Gandhinagar, Gujarat, 382006

Refund of rs. 749./- has been made by amazon on 29th of september2018 regarding a amazon prime member ship (Order number is[protected].
"the reference number of the refund is ref852568
But, the refund has not been received yet.
Bank is saying no amount has been received by them. I've talked to them again and again but no responss is coming. So i need to file a"charge dispute" on them, to get the full details. U r staff is very rude... Gandhingar branch.. Sec 11.. A woman having specks.. She is very very rude.. She s not giving me a form for charge dispute.. Thatsy u have to come here.. Do legal action.. N solve me out..
I need bank to resolve this issue as soon as possible or i'm gonna take some legal action.
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Comments

Dear team,
Name- sheetal
A/C- [protected]
my account has been opened on 11 Sept 2018.
still i am not getting my bank passbook from my bank branch.
they are asking more time to give bank passbook on every time.
please help us on this matter.
with regards,
Sheetal

Reply
Dear team,
Name- sheetal
A/C- [protected]
my account has been opened on 11 Sept 2018.
still i am not getting my bank passbook from my bank branch.
they are asking more time to give bank passbook on every time.
please help us on this matter.
with regards,
Sheetal
Reply
I have transfered RS 18 thousands through IMPS on 30/09/18 in other bank, and its shows timed out and transaction decline bt same amt was deducted from my a/c. bt till today amt not credited in my otner bank account or not BOB ACCount so kindly refund same money in my account...
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