Bank Of Baroda — Regarding refund of my money and getting no response from debit card department

Address: Ghaziabad, Uttar Pradesh, 201001

Website: bankofbaroda.com

Sir/madam,
I booked ticket on irctc through my debit card issued from bank of baroda (Clock tower, ghaziabad) and then due to some problems i cancelled it.

Money was debited from my account on 3rd oct and total amount of money was around
Rs.3026 (Including irctc charges)

I have already registered my complaint for it on 15 nov and my complaint id is

Complaint id[protected]

I have met respective branch manager personally several times and all he does is just sends a mail to debit card department.
I am not getting any response from any of he department.
I haven't received my refund and it has already been more than 3 months.
On talking with customer care, the only advice i get is to talk to branch manager but even branch manager is not doing anything.
I have mailed to my respective bank branch and even to debit card department several times but even then my problem stays as it is and no refund has been done.
So i kindly request you to look into the matter and refund my money into my account as soon as possible.