Bank Of Baroda — rude company subhash

Address: Bangalore, Karnataka, 560043

Hi
I tried to add money to my wallet (Payzap) and transfer failed but my amount not credited back to my account it's been more than 10 days and bank do not feel ashamed of rude behavior when i asked money they respond back to me very rude that amount can't be back before 50 days that's because there tat is 50 days where as other bank take only 7 days