Bank Of Baroda — signature not matched (refund)

I aparna banerjee, age 73 yrs. W/o. Late s. N. Banerjee having an sb account no. [protected] with your baranager branch, kolkata-700 036 (W. B.) along with jointly with late susanta kr. Banerjee, (E & s). I had sent my caretaker at kolkata br, to collect a new cheque book along with a bearer cheq. For day to day expenses. The baranager br. Refused to accept the request due to signature differ, they are not even agreed to listen my words. I had contacted with your one of the delhi br. They shown me my signature, which i couldn't matched (Due to old age) it was done (First signature) almost 16/17 years before.
I cann't move to other state due to my physical alignment, doctor advised me not to journey.
Therefore, i would request you kindly arrange to get my authenticate signature card in presence of br. Manager/ or a sr. Official of delhi branch, and the same card may be accepted by the concern baranagar br. I am very much in trouble for not in a possession to withdraw cash.
Your early action in this regard will be highly appreciated.
Thanking you, aparna banerjee (M) [protected].