Bank Of Baroda — the refund is not credited in account which is refunded by amazon on 24th april 2018.

I am ravi prakash. I have shop with amazon. i have return my order and request for refund in my bank account which is in bank of baroda . The amount is refunded by amazon on 24 april 2018 and today i have contacted with bank of baroda customer care. The customer care saying that they can’t help me when i am in trouble . I have reference number for the refund of rs[protected]. This unhappy effort was not expected by bank of baroda and this make me very disappointed with your services