Bank Of Baroda — Third party fund transfer

Address: Bangalore, Karnataka, 560071

A simple question of 'how long does a third party fund transfer take place'? To the customer care person, who either was asleep or had hard time listening and understanding a slowly spoken clear english.
No proper response, kept the call on mute for every question asked to find answers from god knows who.
At the end of 26 mins call i get a response that i should just get details from the branch coz that person was just too lazy to help.
Did not even transfer the call to his lead or the person next to him.

This is pathetic.