Bank Of Baroda — to refund transaction failed amount from internet banking

Address: Ajmer, Rajasthan, 305001

Dear sir,
I have paid electricity bill of rs 1534/- through internet banking at rajasthan government e portal rajasthan.gov.in but transaction failed but amaunt debited from my account on dated 25.10.2017 at 10.09 p. M
When i talked with your customer care representative by calling, he says amount would be returned within 4 days.
I am sorry to say that amount of rs 1534/- has not been returned yet.
Please look in to the matter and return amount.
I am attaching snap shot of details
Transaction details debit part tran date:25/10/17 10:09 pm
Account number [protected]
Transaction date 25/10/17
Transaction amount inr 1, 534.00
Transaction type dr
Transaction description emitrarj-barbrj[protected]
With regard
From
Shivangi sharma
Account no [protected]