Bank Of Baroda — Transaction fail money reduce but doesn't refund

Address: Kongba , near YGC Club

Please check my problem, I need my money back
Mu paytm account link mobile no. [protected]
On 04 Nov 2020, 12:14 pm
I recharged for electricity for Rs, 500 reduce for my debit card bank off baroda and transaction was fail money but my money reduce an it' doesn't refund
ORDER ID : [protected]
BANK REFERENCE NO. : [protected]