Bank Of Baroda — unable to get refund amount into my bank account

Address: amazon.in

Sir i have done shopping through amazon of rs 413. Due to delay in delivery i had canceled my purchase. But the money did not got refunded to my bank account. Further i had made an inquiry call to amazon customer support. They told me that the amount is refunded from their side now its an issue with bank to credit the amount which was debited.
But the customer care number of the bank dosen't work. I tried may times.
Kindly credit the refunded amount to my account.
Refund reference number is # 234255