Bank Of Baroda — unable to receive the refund in my account

Balram Goswami

from Jaipur, Rajasthan

Jul 29, 2019

Address: Infront Of Gurjron Ki Talai Muhana Mod Sangner Jaipur, Jaipur, Rajasthan, 302029

I have placed an order on the 27th of june 2019 for a mobile phone.
Amazon has refunded the whole amount on the 01 of july 2019.
Here are my refund details provided by amazon as i talked to them regarding the refund.

Refund date : 01st july 2019
Transaction id:[protected],[protected]
Amount – 339/- and 309/-

But my bank that is bank of baroda has not credited that amount on my account.

They have told that i will receive the amount in 14 working days.
I have been waiting for for so long. Now i have reached the stage of anger and sadness.
I need that my voice should be heard and i need a resolution for my problem as well as my money back.

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Bank of Baroda customer support has been notified about the posted complaint.

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Comments

yakraa

Jul 30, 2019

I am at present in the U.S and unable to receive OTP sent to my indian mobile number. Requested Annanagar branch, Chennai to change number to my present US number in the system and reminded twice.messages not even acknowledged and no action taken. complained to RM, chennai metro with no result. I am unable use the facility.