[Resolved]  Bank Of Baroda — UNACCEPTABLE NOTE DISPENSED BY ATM

Address: Varanasi, Uttar Pradesh

On Saturday, December 13, 2014 12:42 AM, Latha Raju <[protected]@yahoo.com> wrote: to rm.[protected]@bankofbaroda.com <rm.[protected]@bankofbaroda.com>; with Cc: BOB BHU VARANASI <[protected]@bankofbaroda.com>; & [protected]@bankofbaroda.com <[protected]@bankofbaroda.com>; but no response hence sent a reminder on 21.12.14.. Attached files as proof COMPLAINT: On 9th of Dec-2014 when withdrawn an amount of Rs.2000/- from BOB ATM @ Kakarmata (Varanasi) [Address: Dlwvar, Popular Hospital, N 10/60, A-2, Dlw Road, Kakarmatta, Near Railway Crossing, Varanasi, Pin- 221009] got an unacceptable (Non-moving) Indian currency of Rs.500/-. as it is partly teared and cello-taped. Didn't noticed the defect and my husband while depositing the money at SBI, Shivajinagar branch the cashier refused to accept this piece. While purchasing shoppers also requested to replace as it is cello-taped. (A photo of withdrawal slip and currency is attached) 1) What I have to do to get the rupee exchanged? 2) What are the normal procedure to be done in such an occasion? And who is responsible to such difficulties faced by ) the customer?