Bank Of Baroda — Unauthorised debit of MMS charge from my savings account

Bank Of Baroda — Unauthorised debit of MMS charge from my savings account

A aankkitta Feb 10, 2022 Jun 27, 2023 This thread was updated on Jun 27, 2023

My account has been debited with an amount of ₹ 118, on the date of[protected] with the narration of MMS recharge, I have contacted and registered a complaint multiple times regarding this matter, no valid reply was received from the bank want to know the reason for this charge and also want the refund as soon as possible. Was this information helpful? No (65) Yes (403)
Bank of Baroda customer support has been notified about the posted complaint.
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Comments

Itshidden

Feb 19, 2022

It's Mandate charge.

aankkitta's [Complaint's author] reply, Feb 20, 2022

Yeah, what mandate charge is it, is what i want to know. There are many charges like Debit card fee, sms alert charge etc. But what is "MMS recharge", any charge it may be i must know why is it mandatory.

Ronald D Souza

Jun 3, 2022

National Automated Clearing House & Mandate Management System
National Automated Clearing House (NACH) is a centralised system, launched by NPCI for facilitating interbank high volume debit/credit transactions, which are repetitive in nature in electronic mode. This is the upgraded version of Electronic Clearing Services (ECS) to National level.

So the basically charges levied for giving ECS mandate to other bank for debit or credit the amount

Ttll

from Indore, Madhya Pradesh

Jun 27, 2023

My account has been debited with an amount of ₹ 118, on the date of[protected] with the narration of MMS recharge, I have contacted and registered a complaint multiple times regarding this matter, no valid reply was received from the bank want to know the reason for this charge and also want the refund as soon as possible.