Bank Of Baroda — Unauthorised transaction in savings account

Address: 380015

Dear Sir,
I hold a savings account for my daughter Aneri Chokshi (minor) which is operated by me Parth Chokshi (father & guardian) with Bank of Baroda, Satellite Road Branch in Ahmedabad, India. The Savings a/c no being [protected]. There was an unauthorised/unkown transaction being carried out in this savings account of ours on 2nd February 2017 and a sum of Rs. 14, 508.00 was debited from our account.
We had immediately given a written complaint to the concerned branch of Bank of Baroda to investigate this matter and re-credit this amount in to our account on 03rd February 2017. As there was no reply or no credit of this money into the mentioned account; I again emailed a complaint to the branch manger of the concerned branch.

Now, till date Bank of Baroda has not replied to me and not re-credited the mentioned money in to my account.
So I hereby seek your assistance in getting this matter solved and getting the money back into our savings account. If BOB is not supportive then I am willing to take legal action against the bank; if required.

Await your further feedback and reply on the same.

Regards,
Parth N Chokshi
Ahmedabad, India.
Mob: [protected]; [protected]
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Bank of Baroda customer support has been notified about the posted complaint.
Apr 27, 2017
Updated by Parth21NC
Dear Sir,

I have an unauthorized transaction in one of my savings account with Bank of Baroda; Satellite Branch; Ahmedabad.
A sum of Rs. 14, 508/- was debited from my account on 02/02/2017 and I gave a written complaint to the branch for the same on 03/02/2017.
The matter did not get resolved until 6th March 2017 so I wrote an email to the branch manager on 06/03/2017.
As on today, the matter is still not resolved and Bank of Baroda has taken no further action to solve this matter and re-credit the amount into our account.
Please assist in solving this matter or else I plan to take legal action against BOB for the same.
Regards,
Parth Chokshi
[protected]@gmail.com; [protected]@yahoo.com
 
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