Bank Of Baroda — unauthorized deduction from my bank account

Address: Jaipur, Rajasthan, 302019

On 25/03/018 my bank account balance was rs 18966.34. When i checked balance on 26/03/2018 morning i was surprised to know that my balance was showing rs 0=00
When i checked in transaction history i came to know there was a deduction of rs 18966.34 under lfcev_160317 to 150318.
When i contacted to my bank branch they says that i have done transactions more then limit.
I have done upi transactions from my account & as per norms of npci upi transactions are free. Then how can you deduct my whole money from my account without giving
Any prior information.

You deduct whole amount from my bank & kept balance as rs. 0.in last one year you never tell & deduct amount against this reason.
Why you deduct such a whose amount.

I am working in a private company now how can i bear it. I saved this money to buy books & deposit school fees of my children’s & i worked hard
To earn this money.
Even i talked with 2 other banks as per them they are not charging any money on upi transaction then why are you deducting?
How will i pay now for books & school fees of my children’s. Rs 19000 is a big money for me & my family. It is 1.5 time more then my one month salary.
Moreover there is a lien balance of rs 4026.66 is also showing in my account as debit. Means u will deduct much more amount from my account.

How you can cheat poor person’s like this.

Kindly look in to the matter & give back my money
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