As per the above subject, mr. Alamdar abbas, a suspended employee of bright gems, was also a mandate holder during his employment with us and same was intimated to bank of baroda kg road branch by submitting the letter in the month of august 2017 to remove his name & signature from mandate holder and suspend all the transactions including internet banking but still on 19th oct 2017, mr. Alamdar has done neft transaction, how?
After submitting the letter for removing his (Mr. Alamdar) name, also we had requested the bank officials to provide cust id & user name but same was denied by the staff which was needed to change the password for internet banking by our end.
In spite of the letter submitted to you (Bank of baroda), mr. Alamdar abbas has withdrawn (Rs:351, 000.00) three lakhs fifty one thousand rupees on 19/10/2017 from bright gems current account without holding any authority. He is also not authorized to do any transactions from our account as per our previous letter submitted two months back at branch.
We m/s bright gems, write this letter against unauthorized transaction by mr. Alamdar abbas and same was approved by your bank without any notification/intimation to us.
So we here by write this complaint against the bank of baroda for accepting the above said transaction through neft and doing negligence in this.
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