Bank Of Baroda — very bad behaviour of employee

Address: 700122

Respected sir,

I am a very old customer of baroda bank, anandapuri, barrackpore, west bengal.
Anamika mondol (Employee) has misbehaved very badly with me on 15th july 2017,
Saturday. I went to update my passbook and the link got cut. So an old man (80 yrs)
And i was discussing that we are harassed because of no link. Then suddenly
Anamika mondal says "you are misbehaving with employee and you will be jailed"
To tell you honestly only the old man and i was talking, we never spoke to any
Employee, so from where question of jail arises?? When i started to speak
In english anamika mondal said "you speak in english and think too much of yourself.
What do you think of your self?" and many things. Survey shows that
Anamika mondal is extremely rude with the staffs and also
With other customers. She reads story book when on duty and also plays
With mobiles. Kindly take up the matter seriously. I have a snap where
She is playing in mobile while on duty in the
Bank of boroda, anandapuri, barrackpore, west bengal.

I am unable to attach the photo because the system says that the photo file is too large.. But i have a photo where she is playing with mobile while on duty. She also reads story book while on duty.

Thankyou.