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Bank Of Baroda — why amount yet not credited by bank

Myself dixit singhvi and i have a money refunf of rs 160 form amazon dated on 8th of octomber and its already 8 days passed and yet i haven't receive the amount but amazon has done their process and they have sended the amount then why it was not yet credited by bank.
Please credit the amount within one day otherewise i have to take some legal action. I have attached a photo for your reference.
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