Bank Of Baroda — wrong debit of charges twice

Address: Thane, Maharashtra, 401105

Dear customer care,
On 18th aug 2017, i went to a clinic for some treatment i swiped my card so first time the transaction was unsuccessful. So again i swiped my card and it was successful and amount was rs. 420. After some time i received sms for debit of rs. 420, then again i received sms for debiting same amount rs. 420. I checked my bank account for confirmation then yes it was debited twice. I went back to clinic to discuss about the situation then they checked there bank account and they received credit of rs. 420 which was only once. After that i tried several times to bank of baroda and finally they received the call, but they deny to take my complaint by stating the transaction must complete 24 hours. From tomorrow i’m trying to contact bank of baroda customer care but no one is receiving it only busy tune is coming. Request to solve this issue and credit my rs. 420/- immediately. My bank account no is [protected] for your reference.
Thanks in advance.
Regards,
Mamta khoria
[protected]