[Resolved]  Bank Of Baroda — wrong neft in our account no [protected] instead of account no [protected]

Hello,

My name is jeevan menezes and i live in calgary, canada. By mistake i sent international money transfer to wrong account number through my bank rbc to bank of baroda. Icici is the in between institution bank. My rbc branch manger has sent out instructions to icici bank to obtain these funds back to my account.

Request you to please look into this matter and inform me the status.

I have not received any status update despite follow up with bank of baroda.
My branch manager mentioned that beneficiary branch is not responding.

My email address is [protected]@hotmail.com.

Kindly let me know if you need further information like transfer statements etc from me.

Look forward for a reply.

Sincerely,
Jeevan menezes.

Please refer to emails below.

From: jeevan menezes
Sent: january 15, 2019 9:15 am
To: cmcs. Ho; neft, bank of baroda - ho
Cc: dungarpur branch, dungarpur, udaipur; gm. Ops. [protected]@bankofbaroda.com; kalina branch, mumbai, mumbai metro (C)
Subject: re: account credited to wrong account

Hello,

I still haven't received any further updates from anyone at bank of baroda regarding this matter.

Amount in destination currency: 104, 414.08 inr has been deposited to wrong a/c number since a month now and there are no details on plan to return this amount back

To my rbc account in canada yet.

Why is there no way to trace a wire in source and return this amount back to my account?

My bank (Rbc) has been reaching out to icici bank and have instructed them regarding this wrong deposit.

There has to be a way to return this funds back to the original sender (Me) incase of any error or wrong deposit.

Why was this transaction accepted, when the account name and account number did not match with your records? I had made a swift transaction for this online transfer.

Kindly write in an email regarding status of this return, as i need to follow up with rbc bank.

Please respond asap or else my parents (Kalina branch a/c [protected] - hilda menezes) and me will have to pursue this matter legally from canada and indian consumer forum.

Jeevan menezes.

Calgary, canada

Tel[protected]

Data architect - alberta health services (Provincial government)

From: kalina branch, mumbai, mumbai metro (C)
Sent: january 8, 2019 11:09 pm
To: [protected]@icicibank.com
Cc: jeevan menezes
Subject: wrong neft in our account no [protected]

Dear sir,

With reference to the captioned matter, we have received neft of rs.104237.08 in account no. [protected] on 12.12.2018 which was supposed to be credited to [protected]. The money was sent via wire transfer from royal bank of canada with ref no. Gwi[protected]b to icici for further credit to bank of baroda.

As per royal bank of canada, they have sent swift message to icici to recall the captioned neft but our bank has not received any such recall mail from icici bank. Following are the neft details,

Bnf account: [protected]

Amount: rs. 104237.08

Neft ref no.: srw55080607

Initiating icici branch ifsc: icic0000035

We request you to please send neft recall mail to [protected]@bankofbaroda.com with following details,

1. Account number
2. Amount
3. Date
4. Utr no
5. Beneficiary name

Please treat the matter as urgent.

सादर/regards,

Ishant shahu
बैंक ऑफ बड़ौदा/bank of baroda
कालिना शाखा/kalina branch
मुंबई/mumbai-400029
Mob: [protected]
+1 photos
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Feb 8, 2019
Complaint marked as Resolved 
Bank of Baroda customer support has been notified about the posted complaint.
 
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