[Resolved]  Bank Of India — Bank hasn't REFUNDED my money.

Address: 7VH8+V7X, Ground Floor, Central Plaza Building, St Xavier's High School Rd, Shanti Park, Mira Road, Mira Bhayandar, Maharashtra 401107
Website: Amazon hasn't yet provided me with an RRN

My name is Abdul Hanan Modak. I work as cab driver by day and a freelancing graphic designer by night. I bought a new laptop for my work using my three month salary on Amazon. I paid using emi debit card. Unfortunately i bought the wrong model. So i cancelled the order the same day and asked for a refund, which they said would take 3 to 5 business days. It has been 8 days now. My work is being affected. I am using a partially dysfunctional laptop to do my work. I have to meet deadlines. I cant buy a new laptop until i get my refund.
I am really desperate. All the money i earn as a cab driver goes to my family. My freelancing is the only thing i have as an insurance policy.
Please help.
I ordered the laptop on 6 september, and cancelled it as well.
They initiated the refund on the same day,
But i still haven't received any refund whatsoever.
What do i do?
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Sep 14, 2022
Complaint marked as Resolved 
I called amazon several times but did not followup with Bank of India Customer service. I just called Bank of India customer service this morning, and filed a complaint on the website as well of POS. In less that an hour they were able to refund the money in my account. I was really paranoid after reading several complaints on consumer forums. Its all about how you handle this situation.
Bank Of India customer support has been notified about the posted complaint.
 
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