[Resolved] Bata India — All season shoe purchased for Rs.1300/- torned within a month,,

[Resolved] Bata India — All season shoe purchased for Rs.1300/- torned within a month,,

S Siddh Shah from Mumbai, Maharashtra Aug 5, 2014

I bought the all season shoe keeping rainy season in mind on 4th May 2014 and spent Rs.1300/- for shoes. I started wearing only a month ago and it from the back side it completely torned.. 1300/- is not a small amount and the repute company like this have made their quality as road side... It was quite embarrassing to wear such shoes in office.. I need a replacement of the shoes. Also when I requested for an invoice copy they gave me the small printout where I said the ink will go off after sometime and further requested to send the bill to my mail ID which they never did so.. I have the proof of purchase as fortunately I paid the amount through my Debit card... Was this information helpful? No (0) Yes (0)
Complaint marked as Resolved Bata India customer support has been notified about the posted complaint. Verified Support Aug 05, 2014 Bata India Customer Care's response Dear Customer, Thank you for the feedback. We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best regards Bata Customer Service Verified Support Aug 08, 2014 Bata India Customer Care's response Dear Customer, We hope as per the last response you must have contacted the customer service team through toll free or Email. Pls provide the complaint number/ reference number so that customer service team can take up the query in best possible manner. We will be happy to help you. Verified Support Aug 11, 2014 Bata India Customer Care's response Dear Customer, Since we have not heard from you, we are closing this complaint for now. In case you require any further assistance, please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. Our customer service team will address your queries related to Bata products in the best possible manner.
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