[Resolved]  Bata India — bad quality laptop bag

Address: Ahmedabad, Gujarat

Hi I have bought a laptop bag from bata vide cash memo number 07-03-15/1/0022/02535 from Bata store in Alpha One mall Ahmedabad. Above bag was purchased for my new Dell laptop worth Rs. 41k. After one week of purchase, while I was going to my office, I had hanged the laptop bag by its shoulder handle with my new laptop inside it, and suddenly the belt of the bag was teared and broken and the bag fell down from my shoulder and due to this my new laptop bag was damaged and broken. Bata bring such a reputed brand n known for its quality product, how come such thing happen. I had bought this bag (Bata Ambassador) bag for Rs. 1699 due to above I had to bear a loss of my new laptop worth Rs. 41k. Please suggest how do I claim this damage from Bata. Looking fwd to hear a reply asap. Rgds... Anand Davda M; [protected]