[Resolved] Bata India — Bata industrial bottom damaged

RAMAKRISHNAN1986

from Mumbai, Maharashtra

Jun 10, 2014

Address: Bardhaman, West Bengal

I bought a industrial endura for rs1600 on 7/06/2014 from bata showroom in benachiti bazar of duragapur west bengal, within two days bottom got burnt while working. when i went to show room with the shoe the manager was not available they made me shutlle for two times while i called for asking about the manager the sales person talked inappriotely with bad and told they wont entertain any changes. is this way to behave with the customer.

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Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2014

Bata India Customer Care's response Dear Customer, Thank you for the feedback. We regret the inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. In case if you have already registered the complaint with us kindly share the complaint no. provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best regards Bata Customer Service

Verified Support

Jun 16, 2014

Bata India Customer Care's response Dear Customer, we hope as per the last response you must have contacted the customer service team through toll free or Email. Pls provide the complaint number/ reference number so that customer service team can take up the query in best possible manner. We will be happy to help you

Verified Support

Jun 19, 2014

Bata India Customer Care's response Dear Customer, Since we have not heard from you, we are closing this complaint for now. In case you require any further assistance, please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. Our customer service team will address your queries related to Bata products in the best possible manner.