[Resolved] Bata India — Bata leather shoes both soles broken in 5 months

sood84

Aug 13, 2014

Address: Amritsar, Punjab

When i was in India, I purchased my pair of Bata shoes from Bata company showroom in Hall Bazar in March 2014 (complete address 40/1-1, Hall Bazar, Amritsar-143006). I paid 900/- for this pair of shoes. On the tag i found that these shoes were made by another company based out of Singapore. Now that i am in USA, i feel cheated after discovering that after very light use the sole of right shoe is broken within 3 months. Soon i saw that even the left shoe sole is cracked. Is there anything that can be done in this case. I am very disappointed and never expected such quality from Bata, You guys are ruining your long built reputation! You may reach me by my mail id [protected]@gmail.com

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Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2014

Bata India Customer Care's response Dear customer Thank you for the feedback. We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best regards Bata Customer Service

Verified Support

Aug 18, 2014

Bata India Customer Care's response Dear Customer, We hope as per the last response you must have contacted the customer service team through toll free or Email. Pls provide the complaint number/ reference number so that customer service team can take up the query in best possible manner. We will be happy to help you.

Verified Support

Aug 20, 2014

Bata India Customer Care's response Dear Customer, Since we have not heard from you, we are closing this complaint for now. In case you require any further assistance, please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. Our customer service team will address your queries related to Bata products in the best possible manner.