Bata India — Bata shoe sole defective piece

Being a Bata Shoe consumer from 1994, first time I have been cheated by a Retailer by selling a BATA REMO MODEL with Size:8 . It is a defective piece and giving sound at bottom sole while waling on floor. Very particularly on a granite/ tiled floors in Corporate offices. Purchased in a Bata Retailer MODERN FOOTWEAR in Karur, Tamilnadu, where you are not having authorised dealer. Immediately I went and asked about the defect. But the shop keeper not turned up and not accepted on the defective piece. Being an user of shoe, I know the pain while walking along with my colleagues in office indoors. The sole is of rubber and giving sound when we use a sandack shoes while in a rainy time. Your company can understand my complaint.
Kindly look into.
Thanks & Regards.

Vijay
[protected]
513, KVB Quarters, Ramnagar,
Karur-639006, Tamilnadu