[Resolved] Bata India — big hole on the top of Shoe

rima Parikh

from Delhi, Delhi

Sep 14, 2014

Address: Vadodara, Gujarat

Hello Sir, I bought Bata shoes from Raopura, Vadodara, Gujarat, before six months. I use them occasionally wearing it on the job. The hole on the right side of shoe is such that it has been caused due to poor material used. I went to the showroom and the person asked me to wait for 1 month for getting it serviced. What is the use of buying branded shoes, even the shopkeeper replied angrily the bill says of only 2 months warranty. Even the local shops offers more warranty than your branded shops. Age has changed. Stop fooling customers, they are the king now...

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Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2014

Bata India Customer Care's response Dear Customer, Thank you for the feedback. We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best regards Bata Customer Service

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Comments

toonitesh

Sep 20, 2014

Dear Customer,

We are waiting for your response with the details so that our team can address and resolve your concern .

Request you to provide your contact details or alternatively call us on our toll free customer service number[protected] or drop us an e-mail on in-customer.[protected]@bata.com

Regards
Customer Service Team
Bata India Ltd.