[Resolved]  Bata India — Cheap Quality Shoes of BATA

Address: New Delhi, Delhi

To Whom It May Concern, I want to say you that I have purchased pair of shoes (851-H017, Size – 7, Re.1799) from Bata showroom Regale Building in month of October 2013, While buying the famous brand product of BATA and having complaint of crack sole and pasting removed on both of my pair in 5 months is simply a disgraceful thing I am facing. After visiting the store they are simply not attending and diverting me to the helpdesk after chasing of 15 days. At the time of purchased they told me that warranty will cover pasting for 60 days and sole for 6 months but after having the crack sole as well as in the heel they are saying it will cover for only 60 days or talk to customer care. Hence I hereby want to request you please replace this pair of broken and tore shoes. If we have this type of issue in the product of Branded Company“ Bata” what is the use of buying this brand and nobody is attending to replace that shoes what is the difference between the branded and local Company. And as the quality of the Bata shoes is not good, even haven’t worked for 6 months. So please take care of consumer and do need full as soon as possible. Regards
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Aug 14, 2020
Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
 
8 Comments

Comments

Dear Customer,

Thank you for the feedback.

We regret the inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. In case if you have already registered the complaint with us kindly share the complaint no. provided to you.

Our customer service team will address your queries related to Bata products, in the best possible manner.

Best regards
Bata Customer Service
Hello,

would you please tell me that who are you from
and my Mail ID is [protected]@gmail.com
Dear Customer
Please contact the Bata Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in.

Our customer service team will address your queries related to Bata products, in the best possible manner.

Best regards
Bata Customer Service
New Update
"Worst Quality Product BATA"

BATA shoes are no longer for 5 months. I have purchased BATA Shoes from its Regale Building outlet CP, New Delhi was torn and sole was cracked in only 5 months what is the use of buying the well named branded Product BATA and whereas out let boy told me the warranty 3 months for pasting and 6 months for sole but nobody attending me there and also wrote to in-Customer.[protected]@bata.com they are saying we have inspected and it is OK but the product is with me no one contacted me regarding that, hence what is the use of buying from Bata as they are behaving like the local brand. why we buy branded when BATA is using compromising products only moto to earn money not client's Satisfaction.

photo

Hello

As Per the complaint no. 164034

How you able to inspect the article as the article is with me and having several issue in this as mentioned in the complain and you are giving me this type of resolution that is totally unjustified what will be use for me to buying the well named branded product of BATA as you are behaving like local brand in the market. if you wish i will send you the picture of the said defected and tore article and please send me some better resolution for this or I have to take some serious steps regarding that

proof

Dear Customer, We have already sent you an amicable resolution on 25th Mar on your email id registered with us. Kindly check Thank You.

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