[Resolved] Bata India — complaint against your product & Ortocomfit- CD[protected]"

j.b.kapil

from Mumbai, Maharashtra

Jun 22, 2014

Address: New Delhi, Delhi

Only ten days back i brought your product "Ortocomfit- CD[protected]" from the Bata store in Najafgarh, New Delhi-110043.

the said product is totally unsuitable for using inside home which now-a-days have vitrified tiles. the wearer of this chappal can slip within few seconds of wearing it. my wife sliped inside the very home and got injured.

i strongly recommend that the bata india either refund my money or else issue a "sorry" note with the promise to recall this product from the market

regards

j.b.kapil
[protected]
[protected]

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Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2014

Bata India Customer Care's response Dear Customer, Thank you for the feedback. We regret the inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. In case if you have already registered the complaint with us kindly share the complaint no. provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best regards Bata Customer Service

Verified Support

Jun 25, 2014

Bata India Customer Care's response Dear Customer, We hope as per the last response you must have contacted the customer service team through toll free or Email. Pls provide the complaint number/ reference number so that customer service team can take up the query in best possible manner. We will be happy to help you.

Verified Support

Jun 30, 2014

Bata India Customer Care's response Dear Customer, Since we have not heard from you, we are closing this complaint for now. In case you require any further assistance, please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. Our customer service team will address your queries related to Bata products in the best possible manner.