[Resolved]  Bata India — Complaint of sole of sandals which came out from front and back

Address: Jalandhar, Punjab

It is submitted that I had purchased a pair of Bata Sandals, Article No (500CD[protected] from authorised Bata Stores, Main Bazar Jalandhar Cantt for Rs 799/-. It is also submitted that the bill which was given by the shopekeeper was automatically vanished as it was printed on the Fax paper. I approached to the owner of your store and show him the condition of sole which was came out from front and back. He is saying that this is minor fault and pasted the sole and returned the sandals to me next day. But after two days the condition was same and the sole agian came out. I again reached to your store and he adviced me to lodge complaint in this regard. Earlier there has not been any complaint from Bata products as we are using your products since childhood. Now at last I request you to give directions to your store holder to give me a new pair of sandals in lieu of the previous one. My address for any type of info is GURMAIL SINGH H/NO - 284, VPO - KHUSROPUR, NEAR JALANDHAR CANTT, TEHSIL & DISTRICT - JALANDHAR, STATE PUNJAB PIN - 144024. My email id is - [protected]@yahoo.com
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Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2014
Bata India Customer Care's response
Dear Customer, Thank you for the feedback. We regret the inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. In case if you have already registered the complaint with us kindly share the complaint no. provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best regards Bata Customer Service
Verified Support
Jul 21, 2014
Bata India Customer Care's response
Dear Customer, We hope as per the last response you must have contacted the customer service team through toll free or Email. Pls provide the complaint number/ reference number so that customer service team can take up the query in best possible manner. We will be happy to help you.
Verified Support
Jul 23, 2014
Bata India Customer Care's response
Dear Customer, Since we have not heard from you, we are closing this complaint for now. In case you require any further assistance, please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. Our customer service team will address your queries related to Bata products in the best possible manner.
 
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