[Resolved] Bata India — complaint regarding a defected footwear

shilpidua

from Kota, Rajasthan

Jun 5, 2015

Address: Jaipur, Rajasthan

This is Shilpi Dua from Jaipur.This is regarding the telephonic conversation with your customer care executive on 27th may 2015 about a defected footwear. Regarding the same I had received a system generated mail which says my request has been registered with reference number : 406987. But I did'nt received any further mail from the company concerning the exchange of the product (which I should get in 3 working days as mentioned by the executive). Please look into the matter. The above complaint is written by me 2 time and there is no reply from the company and on the customer care number no one picks the call. This is very annoying and irritating and above all, least expected from company like BATA.

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Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2015

Bata India Customer Care's response Hi Shilpy, we regret the inconvenience. Please message us your contact number and email so we can contact you directly and provide you the resolution to your concern.