[Resolved] Bata India — Complaint Regarding Nimbus Shoes

tanvvi vats

from Gurgaon, Haryana

Dec 25, 2013

Address: Faridabad, Haryana

Very sorry to say, The above mention Pair of shoes Priced at Rs 1899 did not last even 70 days of normal wearing.The chemical sole of the so called Nimbus got fully cracked and the leather of the Nimbus model has also lost its place just above the sole.The pair in original was taken to Bata Outlet near Thermal Plant, FBD and was Physically shown to Mr R.C. Singh who has sold This So called Nimbus pair of shoes to me and He advised me to Lodge a complaint With Customer care Bata on 14 Dec 2013.Complaint Number : 124193 and 5 working days was told to resolve this issue.Very sorry to say till date the matter is still unresolved.Is this the Bata International quality of shoes and customer care service.A very Big Question Mark !

http://www.bata.in/webbata/faces/tiles/product.jsp?productID=1441531&catalog...⇄

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Aug 9, 2021

Complaint marked as Resolved

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Bata India Customer Care

from Mumbai, Maharashtra

Dec 28, 2013

Verified Support

Dear Tanvvi
We acknowledge your feedback.

Your concern/query has been forwarded to the customer service team for the amicable resolution on priority

regards
Bata Customer Service

tanvvi vats

from Gurgaon, Haryana

Jan 24, 2014

Complaint Fully Resolved
.

Bata India Customer Care

from Mumbai, Maharashtra

Jan 28, 2014

Verified Support

Dear Tanvi, We have acknowledged your concern and an amicable resolution has been sent to you on your registered email ID. Please check and in case of any further concerns, you can directly get in touch with Bata Customer Service team at [protected] or write to them at customer.[protected]@bata.co.in. We shall be glad to assist to you.