[Resolved] Bata India — Damaged Shoe in just 3 weeks

Pooja Punia

from Delhi, Delhi

Sep 10, 2014

Address: New Delhi, Delhi

I’m writing to complaint you that I had a negative experience at your location in Connaught Place, New Delhi. I have purchased Bata Shoes on 20th of July 2014. After 15 Days the shoe got damage.And now my original Biil of that shoe is Misplaced. I took that damaged shoes and show to the nearest showroom of Bata (Kamla nagar) but the salesman refuses to do anything straight. I know it is my mistake too for loosing that bill but you should also keep some billing records. I request you to please see this matter and replace or make any relief from the damage. Since i am a regular customer of yours so am expecting a help from your side.

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Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2014

Bata India Customer Care's response Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best regards Bata Customer Service

Verified Support

Sep 12, 2014

Bata India Customer Care's response Dear Customer, We hope as per the last response you must have contacted the customer service team through toll free or Email. Pls provide the complaint number/ reference number so that customer service team can take up the query in best possible manner. We will be happy to help you.