[Resolved] Bata India — damages sandal ( complaint)

nareshb

from Mumbai, Maharashtra

Jul 10, 2014

Address: Mumbai City, Maharashtra

Dear sir, I purchased a sandal of bubble gum (brand) size -no -11 for my child 15-june 2014 between around 9.00 p.m & 9.30 pm from bata show room Thakkar mall 2nd floor, near railway stn.of borivali (west) . but sandal broken within 1 month & my bill is misplaced but details of purchase given below. without bill they are not ready to exchange sandal & told me intimate company. company name : buble gum sandal no . 361 - 6091 Price : Rs. 499.00 size = 11 bill no. = 480 I request you to give necessary instructions to bata show room in thakkar mall ( near railway stn.of borivali (west) . to exchange sandal with new. Request you to do the needful at earlieast.

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Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2014

Bata India Customer Care's response Dear Customer, Thank you for the feedback. We regret the inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. In case if you have already registered the complaint with us kindly share the complaint no. provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best regards Bata Customer Service

Verified Support

Jul 11, 2014

Verified Support

Jul 14, 2014

Bata India Customer Care's response Dear Customer, We hope as per the last response you must have contacted the customer service team through toll free or Email. Pls provide the complaint number/ reference number so that customer service team can take up the query in best possible manner. We will be happy to help you.

Verified Support

Jul 17, 2014

Bata India Customer Care's response Dear Customer, Since we have not heard from you, we are closing this complaint for now. In case you require any further assistance, please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. Our customer service team will address your queries related to Bata products in the best possible manner.